Skip to content

Now up to 70% off

  • Home
  • Award Winners
  • Lip+Cheek
  • Set
  • Shop
Rhode skin
0
Free Express Shipping on all orders !
Rhode skin
Home / FAQs

FAQs

Frequently Asked Questions

Welcome to our FAQ page! Here, we’ve compiled answers to some of the most common questions about Rhode

Shipping FAQs

1. How long does it take to receive my order?

  • We typically process orders within 1-2 business days. Standard shipping within the United States takes an estimated 3-4 business days.
  • Order cut off: 07:00PM (GMT-06:00) Central Standard Time (Chicago)

2. Do you offer international shipping?

  • Currently, we ship to addresses within the United States only. If you’re outside the U.S. and interested in our products, please contact us for more information.

3. How can I track my order?

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to monitor your package’s status and estimated delivery date.

Return and Refund FAQs

1. What is your return policy?

  • We accept returns within 30 days from the date of purchase for unused items in their original packaging. Some items, such as personalized or custom-made products, are non-returnable.

2. How do I initiate a return?

  • To start a return, please contact our customer support team info@rhodeskin.us.com. and we will provide you with return instructions and, if applicable, a return authorization.

3. What is your refund process?

  • Once your return is received and approved, we will process your refund, typically within 7 business days. The refund will be applied to your original payment method.

Payment FAQs

1. What payment methods do you accept?

  • We accept Paypal as payment method..

2. Is my payment information secure?

  • Yes, we prioritize the security of your payment information. We use Paypal Payments, which employs encryption and industry-standard security measures to protect your data.

3. Do you charge sales tax?

  • Applicable sales tax will be added to your order based on your shipping address and in accordance with state and local regulations.

Contact Us

If you have any further questions or need assistance with your order, shipping, returns, payments, or anything else, please don’t hesitate to reach out to our dedicated customer support team at info@rhodeskin.us.com. We’re here to help!

Join us on the rhode to an effortless glow.

NAVIGATE

  • Award Winners
  • New Release
  • Lip+Cheek
  • Featured
  • Shop
  • Skin
  • Set

OUR POLICIES

  • Privacy Policy
  • Shipping Policy
  • Returns and Refund Policy
  • Terms Of Use
  • Payment Methods

OUR SUPPORT

  • Home
  • My account
  • Contact Us
  • FAQs
  • Accessibility

Contact Us

4227 W Belmont Ave, Chicago, IL 60641, United States

+1 773-604-7308

info@rhodeskin.us.com

© 2025 Rhode

Ask a question

    Share

    Lost your password?


    Don't have an account yet? Sign up

    Shopping Cart

    Your cart is empty

    No items in your cart. Go on, fill it up with something you love!

    Start Shopping Now
    Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
    • Image
    • SKU
    • Rating
    • Price
    • Stock
    • Availability
    • Add to cart
    • Description
    • Content
    • Weight
    • Dimensions
    • Additional information
    Click outside to hide the comparison bar
    Compare
    Scroll to top
    • Home
    • Award Winners
    • Lip+Cheek
    • Set
    • Shop
    Search